Jilihot com Privacy Policy — Our Commitment to Protecting Your Information

This Privacy Policy jilihot com This policy applies to all users of our services. By visiting the jilihot com website, creating an account, or using any of our services, you agree to this Privacy Policy.

We believe your personal data belongs to you. That's why we only collect what is genuinely necessary to provide our services, and we store it with the highest level of security.

This policy is available in both Bengali and English. In the event of any discrepancy in interpretation, the English version shall prevail.

Jilihot com collects different types of information for different purposes. Full details are provided in the table below:

jilihot com Information is collected in the following ways:

Direct Collection

• When completing the registration form.
• When documents are submitted during KYC verification.
• When contacting support.
• When participating in promotional offers.

Automatic Collection

• Through cookies and tracking technologies while you use the platform.
• From server logs during gameplay.
• From the payment system at the time of transaction.

From Third Parties

• From identity verification service providers.
• Transaction confirmations from payment processors.
• Risk assessment from fraud prevention services.

jilihot com Your information is used solely for the following purposes:

• Service Delivery: Account management, delivery of gaming services, and payment processing.
• Identity Verification: Verifying age, identity, and financial information.
• Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
• Contact: Sending important updates, transaction confirmations, and providing customer support.
• Platform Improvement: Analyzing user experience and improving service quality.
• Legal Compliance: Compliance with applicable laws and regulations.
• Marketing (Optional): Sending promotional offers with your consent.

jilihot com Your personal information is never sold to third parties. However, in limited circumstances, data may be shared with trusted partners:

• Payment Processor: With Mobile Pay, Nagad, Rocket, or your bank — solely to process transactions.
• Identity Verification Service: For identity verification during the KYC process.
• IT Service Provider: For platform operations — under strict confidentiality agreements.
• Legal Authorities: Where required by court order or legal obligation.

In all such cases, third parties may only use the data for the specified purpose and are bound by confidentiality agreements.

jilihot com The website stores cookies in your browser. Cookies are small data files that help improve your browsing experience.

Types of Cookies We Use

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Performance Cookies: To measure how well the platform is performing.
• Functionality Cookies: To remember your preferences, such as language and settings.
• Analytics Cookies: For analyzing user behavior — on an anonymous basis.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

jilihot com Your data is not retained beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of account activity and 5 years after closure (for legal compliance).
• Financial Transaction Records: 7 years (as required by financial regulations).
• KYC Documents: 5 years after account closure.
• Support contact: 2 years.
• Cookie Data: Up to 1 year.

You have the following rights over your personal information:

jilihot com We never knowingly collect information from anyone under the age of 18. If we become aware that a minor has been using our platform, their account and all associated data will be deleted immediately.

If you believe a child is using our platform, please contact support immediately.

jilihot com Industry-standard security measures are used to protect your data:

• 256-bit SSL/TLS Encryption — For all data transmissions.
• Database Encryption — For stored data.
• Two-Factor Authentication (2FA) — For account security.
• Regular Security Audits — To identify vulnerabilities.
• Firewall & Intrusion Detection System — To prevent unauthorized access.
• Access Control — Only authorized personnel can access data on a need-to-know basis.

That said, no method of transmission over the internet is 100% secure. We do everything we can to protect your data, but if a situation arises beyond our control, you will be notified as quickly as possible.

jilihot com This Privacy Policy may be updated at any time. You will be notified by email or on-platform notice before any significant changes take effect.

You can always check the "Last Updated" date at the top of this page to see how current this policy is. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any questions, complaints, or to exercise your data rights regarding this Privacy Policy, please contact us:

• 📧 Email: privacy@jilihotcom.net
• 📧 General Support: support@jilihotcom.net
• 💬 Live Chat: Bottom right corner of the website
• ⏰ Response Time: Up to 30 business days